Clash of Clans is a free-to-play strategy mobile game from the house of Supercell. The game has managed to garner the love and attention of all age groups ever since it came out in 2012.
Until now, over 57 million fans around the world have joined in this journey of building their village, raising a clan, and competing in epic Clan Wars. In this article, we will tell you a step-by-step guide to contacting the player/customer support team.
Though the game has successfully managed to deliver all the key elements players expect from this genre, there are still several issues that need to be addressed by the developers. Some fans are facing hurdles in the form of bugs, account-related issues, and problems with in-app purchases. Players want to have a smooth gaming experience without having to face bugs.
How to Contact Clash of Clans customer support
The support team has already answered several FAQs on the game’s official website. But for people who aren’t satisfied can reach out the customer support.
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There are 3 ways to reach out the customer care support team. Players can choose to contact from in-game menu options, contact via the official website, or reach out to the developers through social media handles.
How to contact via in-game
- Launch the game. Once the in-game screen has loaded, follow the steps below:
- Tap on the cog-wheel icon. This would take players to the in-game Settings menu.
- Choose the Help and Support button. This would take players to the Clash of Clans Support page.
- They will find a three-line bar at the top right. Tap on that to view the categories under which one might face an issue.
If players are not satisfied with those answers, they need to write to the Customer Support team. To do so, they need to scroll down to the bottom of the page and tap on the Contact Us button.
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